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Sheraton Phoenix Downtown, Phoenix
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Key details
About the Hotel
340 North 3Rd Street,
Phoenix,
Arizona,
United States,
85004,
Arizona
Sheraton Phoenix Downtown, the first US hotel designated as part of Sheraton's 'Grand' tier, offers 110000 square feet of flexible event space in Downtown Phoenix's business district. The 4-star property features soundproof booths throughout the lobby and studios with personalized temperature controls.
Contemporary Room Furnishings
King-bedded rooms at the Sheraton feature cherry mahogany desks with cream leather chairs, chocolate leather club chairs, and natural-colored credenzas with hideaway seating. All accommodations include laptop-friendly workspaces, safes, and platform beds.
Southwest-Inspired Dining Options
Carcara restaurant draws inspiration from Phoenix's agricultural heritage with southwestern-influenced dishes. &More café serves breakfast pastries and hot beverages in the morning, transitioning to small plates and craft beers later in the day.
Rooftop Bar Fitness Center
The rooftop Breeze Bar provides cocktails with panoramic views. On-demand workout sessions with expert trainers complement the fitness center, while chefs harvest herbs from the outdoor garden for restaurant preparations.
Downtown Cultural Hub
Sheraton Phoenix Downtown stands near Sky Harbor International Airport and the Convention Center. The hotel provides access to CityScape Phoenix shopping complex, Roosevelt Row art galleries, and Chase Field.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room Guest room 1 King City or Mountain view
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Paid Wi-Fi
USD 14.95 per day
Parking
USD 36 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Paid Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Hiking
Horseback riding
Tennis court
Bowling
Squash
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Rooftop pool
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
340 North 3Rd Street,
Phoenix,
Arizona,
United States,
85004,
Arizona
Map view
street view
340 North 3Rd Street,
Phoenix,
Arizona,
United States,
85004,
Arizona
City landmarks
401 E Jefferson St
Chase Field
820 m
Museum
Heard Museum
2.2
km
Museum
Children's Museum of Phoenix
740 m
Museum
Arizona Science Center
760 m
201 East Jefferson Street
Talking Sticks Resort Arena
770 m
Library
Burton Barr Central Library
1.4
km
Downtown Phoenix
Copper Square
880 m
Museum
Phoenix Art Museum
2.0
km
Garden
Japanese Friendship Garden of Phoenix
1.6
km
Museum
Wells Fargo History Museum
920 m
Museum
Phoenix Police Museum
790 m
139 N 6th St Heritage Square
The Rosson House Museum
630 m
115 N 6th St
Heritage Square Phoenix
600 m
Park
Margaret T Hance Park
1.3
km
Mall
CityScape Phoenix
620 m
600 E Washington St Arizona Science Center
Dorrance Planetarium
770 m
Museum
Cutler Plotkin Jewish Heritage Center
1.2
km
Square
Wesley Bolin Memorial Plaza
2.3
km
Park
Patriots Square Park
860 m
Museum
Arizona Capitol Museum
2.5
km
Museum
ASU Art Museum
1.5
km
Gallery
Alwun House
1.5
km
Gallery
MADE Art Boutique
700 m
Nearby
Event hall
Phoenix Convention Center & Venues
380 m
Church
Saint Mary's Basilica
410 m
815 N 2nd St
FilmBar
590 m
Mall
Arizona Center
180 m
Gallery
Arizona Latino Arts and Cultural Center
560 m
Park
Phoenix Civic Space Park
500 m
801 North 2nd Street
Antique Sugar
540 m
Restaurants
District American Kitchen & Wine Bar
100 m
320 N 3rd St Sheraton Hotel
Hooters
130 m
455 N 3rd St Ste 190
Starbucks
130 m
50 W Jefferson St #170
Mi Amigo's Mexican Food
150 m
455 N 3rd St Suite 150
Brick Urban Kitchen
130 m
455 N 3rd St
Canyon Cafe
270 m
455 N 3rd St Ste 114
1130 the restaurant
160 m
Arizona Center 455 N. 3rd Street
Province Urban Kitchen & Bar
510 m
333 N Central Ave
Pomo Pizzeria Phoenix
610 m
705 N 1st St Suite 120
Steve's Greenhouse Grill
540 m
139 E Adams St
Dust Cutter
560 m
50 E Adams St Renaissance Phoenix Downtown Hotel
Majerle's Sports Grill
550 m
24 N 2nd St
Reviews and Ratings
Feedback from previous guests about their experience.
58%
enjoyed the hotel and would happily stay again
5.8/10
Guest rating
Rooms
7.2
Location
8.2
Service
5.6
Dining
6.4
Guest reviews
5.8/10
based on 5 reviews
4.5/5
based on 1942 reviews
8.5
8.5/10 based on 143 reviews
#28 of 187 hotels in Phoenix based on Tripadvisor
Richard
United States,
March
2025
6.6/10
Staying at the Sheraton Phoenix Downtown was a mixed bag for me. On the bright side, the location is excellent and the rooms are nicely renovated. However, the service left much to be desired, especially during my event, which was a hassle to coordinate. Overall, I appreciated the modern touches and facilities, but a smoother experience would have made for a better stay.
Rooms
8.0
My room was clean, modern, and comfortable. The minimalist design gave me a nice space to work, plus the oversized TV was a bonus for watching games.
Service
5.0
My experience with staff was very mixed. While some were friendly and accommodating, others seemed overwhelmed and unhelpful, especially during my event setup. It felt like my smaller group didn't get the attention we needed.
Location
9.0
The hotel's location is a huge perk—super close to restaurants, and only a short ride from the airport. It made exploring downtown Phoenix really convenient.
Dining
7.0
I didn’t dine at the on-site restaurant much, but the lounge offered decent options. Breakfast was solid, though I wish the hot items were better prepared. The lounge atmosphere was lively, and the charcuterie board was nice for a snack.
Facilities
7.0
Facilities like the pool and gym were nice, although I didn’t get to use them much. The lobby had a great vibe for grabbing a drink and relaxing, but I wish the food selection was more enticing.
Clara
United States,
February
2025
5.2/10
I had a mixed experience at Sheraton Phoenix Downtown during my stay. The location was great, being close to restaurants and the conference center, but the service left a lot to be desired. While my room was clean and comfortable, the staff's attitude varied significantly, leading to some frustrating moments that dampened my overall experience.
Rooms
8.0
My room was clean, modern, and comfortable with a nice view, which made my stay enjoyable. The bed and pillows were particularly great for resting after a long day.
Service
5.0
Unfortunately, the service was hit-or-miss. I encountered some unfriendly staff members, but there were a few who were genuinely helpful, which made the situation a bit better.
Location
8.0
The location was ideal, right next to the conference center and within walking distance to some excellent dining options. This made it very convenient for my trip.
Dining
6.0
The dining experience could use improvement. some food items were dried out, which was disappointing, but I appreciated the variety they offered.
Facilities
7.0
Facilities were decent with room service and a nice pool, though I didn't get to use them much during my busy stay.
William
United States,
February
2025
5.4/10
I had a fantastic trip at the Sheraton Phoenix Downtown. The customer service exceeded my expectations, with helpful staff throughout my stay. The hotel's location was convenient for exploring downtown and nearby restaurants. Though I faced a couple of wait times for my room at check-in, the overall experience was positive, and I would happily return.
Rooms
8.0
My room was spacious, clean, and comfortable, with a great city view. However, I did miss having bedside charging points.
Service
6.0
Most of the staff were friendly and efficient, but my check-in experience was less than ideal as I faced delays that could have been avoided.
Location
10.0
The hotel's location is excellent, just a short walk from the convention center and various dining options, making it convenient for both business and leisure.
Dining
7.0
I enjoyed a good breakfast buffet with decent choices, though I hoped for a bit more variety.
Facilities
7.0
I appreciated the pool and fitness room, though I wished the service for room maintenance was a bit quicker during busy times.
Peter
United States,
January
2025
6.4/10
I stayed at Sheraton Phoenix Downtown for a convention, and overall, it was a mixed experience. The hotel is clean and modern, with nice views from my room, but there were some notable downsides. The late-night snack options were practically non-existent, and I faced issues with parking due to an event. While the staff was friendly, some amenities and services left much to be desired.
Rooms
6.0
My room was clean and modern, but the layout had some oddities—like the bathroom mirror design and desk placement. The AC was a bit quirky as well, which made for some discomfort at times.
Service
7.0
The service from staff was friendly and accommodating, but I had some frustrations when they couldn't provide me with options for snacks late at night. They did handle my housekeeping concerns well, though.
Location
6.0
The location is great, close to restaurants and bars, but during my stay, parking was a real hassle due to a convention. It would have been nice to know in advance about the event impacting parking.
Dining
5.0
Dining options were limited, especially at night. While the lunch deal at the restaurant was good, I found the snack options very disappointing after hours. Room service was reasonably priced, but it felt excessive for a light snack.
Facilities
6.0
The facilities were decent, but the club lounge access was denied during my stay, which I found frustrating as a Gold member. The pool area was nice, but it closed too early for my taste.
J.
United States,
November
2024
5.6/10
My stay at Sheraton Phoenix Downtown had its ups and downs. While the check-in process was friendly and the location was convenient, I faced issues with cleanliness and service during my two-night visit. The remodeled room was a nice touch, but the attention to detail fell short in several areas, making me rethink my plans for future visits.
Rooms
6.0
The king-size bed was comfortable, and the room was modern, but I found dirt on surfaces and masking tape on the walls, indicating a lack of attention in the remodel.
Service
5.0
Check-in was smooth, but the maintenance issues, like the broken AC and delayed toiletries, showed weaknesses in service. I also encountered a disconcerting interaction with a staff member in the gift shop.
Location
8.0
The hotel's proximity to downtown and Chase Field made it easy to explore the area and enjoy nearby restaurants, which was definitely a plus for my trip.
Dining
7.0
I appreciated the on-site restaurant, District D, which offered great food, including perfectly cooked steak and pork chops, though the breakfast options were not up to full-service standards.
Facilities
5.0
The hotel provided a nice pool and exercise facilities, although the parking situation was inconvenient and added unnecessary stress to my stay.
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